H is a new student with whom we have been working since September 2025. H presents with selective mutism and is currently experiencing significant emotional challenges, as his father is terminally ill with cancer. Prior to our involvement, H expressed a strong dislike of formal education and had experienced considerable difficulty engaging with others both at home and within school settings. H had not attended school for two years before our service was introduced to support his educational engagement, self-esteem, and confidence. During this period, we have delivered a series of structured yet flexible sessions focused on emotional support, relationship-building, and gradual re-engagement. This approach has enabled H to make meaningful personal progress. In the initial sessions, H was able to communicate with his tutor, and he successfully engaged in activities outside the home, including skateboarding. This marked a significant milestone, as H had not participated in outdoor activities for two years. Through consistent relationship-building, close communication with the family, and allowing sessions to develop at an appropriate pace, H has responded positively to the support provided. As a result, he now attends an alternative provision setting outside the home, where he continues to develop his skills and build peer relationships. Our ongoing role is to support H in further developing his confidence beyond the home environment, encouraging community engagement and promoting his continued personal growth. Despite experiencing setbacks along the way, consistent support from his tutor and a patient, individualised approach led to significant progress. One year on, J is now able to walk a total distance of 5 kilometres from his home into town and back independently. JR has also re-established social engagement and now goes out with a friend from school with whom he maintained contact. He is able to enter shops independently, select items, complete purchases, and manage payment without support. In addition to this progress, J has successfully completed his Functional Skills assessment independently. We have also supported him in applying for his provisional driving licence and obtaining a bank card, enabling him to develop essential skills in budgeting and saving money.